Dugan & Lopatka Blog

Governor Quinn’s Proposed Income Tax Surcharge

About a  year ago, Illinois Governor Pat Quinn proposed a 50% increase in the Illinois income tax rate. That included an increase in the individual rate from 3% to 4.5% and an increase in the corporate rate from 4.8% to 7.2%.

Back then we added a “Tax Calculator” to our website, so you could quickly determine how that proposal would affect you.

Now Governor Quinn has proposed ”a 1 percent tax surcharge for education” as part of his new budget plan outlined on Wednesday, March 10, 2010. That would increase the tax rate from 3% to 4% on the individual side,  a 33% increase.

That 33% increase would also apply to most small and mid-sized businesses, since these companies are generally organized as proprietorships, partnerships, LLCs or “S Corporations”. That means the business income is taxed on the owners’ personal returns at the individual tax rate.

It’s not clear how the 1 percent tax “surcharge” would apply to the current 4.8% corporate rate. It seems like it should simply mean an increase to 5.8%. However, some media outlets have reported that the corporate rate would also increase 33%.

Last year’s proposals also included an increase in the personal exemption amount. The new proposals do not include any increase in the exemption amount that we see from what’s been published so far.

We’ll update our Tax Calculator for the new proposals as soon as we get some clarification.

Stay tuned.

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Posted by Jerry Lopatka on March 12, 2010, 3:18 pm  | Trackback

The Entrepreneurial Spirit is alive and well!

I recently had lunch with Raman Chadha, from DePaul University’s Coleman Entrepreneurship Center.

Raman has had an interesting business career. After spending some time in the banking industry, he started his own consulting firm, helping entrepreneurs start, grow, and manage their companies.

He’s now the Executive Director of the Coleman Center, and he’s on the faculty of DePaul’s academic program in entrepreneurship.

Raman and I feel the same way about people who have taken the risk to start their own business. Entrepreneurs Rock!

We had lunch at the Ivy Restaurant, right here in downtown Wheaton, Illinois. As we were leaving, we had a brief conversation with the owner, Dick O’Gorman.

Dick opened the restaurant a year ago, right in the middle of the recession. We asked Dick why on earth he’d start a new business in the heart of a recession.

His reply: “We’ll if 10% of the people are unemployed, that means 90% are still working. And those are customers we can serve.”

To paraphrase Professor Terguson from the movie Back to School:  “Dick, I like the way you think. I’m going to be watching you.”

Yes, we’re still in an economic downturn. But that doesn’t stop new entrepreneurs. They have innovative ideas for products, services or technologies. They also have faith in themselves and their ideas.

Sure enough, the Entrepreneurial Spirit is alive and well!

To learn more about the Coleman Entrepreneurship Center, check out their website at http://cec.depaul.edu/.

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Posted by Jerry Lopatka on March 11, 2010, 11:15 am  | Trackback

How to Jump Start this Economy

We hear a lot about climate change and climate gate.

What we really could use now is a climate of confidence.

There’s so much uncertainty on every front, at every level.  Whether it’s the economy, the deficit, unemployment, health care reform, or taxes, we just don’t know what to expect next.

That uncertainty is hampering our economic recovery in a big way.

We often hear that consumer spending drives our economy.  Well, consumers aren’t spending like they did before. You’re no doubt spending less if you’re unemployed or under-employed.

Even those that make up the 90% with jobs are spending less than they use to. I know I am, as are most people that I know.  And why is that? Like I said, we just don’t know what to expect next.

We do know what small businesses mean to our economy. A 2009 report from the U.S. Small Business Administration tells us that small firms represent 99.7% of all employer firms, employ over 50% of all private sector employees and have generated 64% of net new jobs over the past 15 years.

Many small businesses are “on the fence” right now when it comes to capital spending or hiring new employees. But that would change if business owners were confident in what lies ahead.

And the confidence level would rise dramatically with a stable tax policy, the prospect of lower taxes, not higher taxes, less government regulation, not more regulation. You get the idea.

A climate like that would get small business off the fence and help jump start this economy.

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Posted by Jerry Lopatka on March 10, 2010, 5:06 pm  | Trackback

Jobs Tax Credit Proposals

Congress is working overtime right now, or so it seems. 

I sure hope they’re not getting overtime pay, either time and a half or double OT.

There are a few jobs bills that have been recently introduced in Congress. They’re designed to encourage jobs hiring by offering companies limited tax credits and temporary payroll tax relief.

Personally, I don’t think these incentives will do much to add new jobs.

I’m a strong proponent of lower taxes, capitals gains tax rates and some tax credits.

But companies don’t hire new employees because of a tax credit. They hire new employees when they need them.

If your company is growing you’re likely in a hiring mode. And it’s probably time to hire new employees, if you’re ramping up for an expected increase in orders and new business.

Lower taxes? Bring them on! 

Lower capital gains tax rates?  Let’s keep them low like they are right now.

But these tax proposals to create new jobs? I don’t think they’d have much impact on real jobs growth.

So what do we need to jumpstart this economy?

For starters, we need a climate of confidence.

More on that tomorrow.

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Posted by Jerry Lopatka on March 9, 2010, 4:56 pm  | Trackback

What Makes Your Company Unique?

Welcome to the Level2 blog.  You’ll find our blog full of business-building ideas that are worth many hundreds of dollars to you and your business.

To compete in today’s competitive marketplace, your company must offer something customers want and since most company have competition, you must find a way to stand out from the crowd.  In marketing, we call this your Unique Selling Proposition (USP).

What is your USP.  If you don’t really know, try this exercise. 

Sit down with your Team with a whiteboard. On the whiteboard,  write this question:

What are the 10 reasons customers should buy from your company?


Experience proves that more than likely that your Team will come up with fairly typical answers—answers like better service, better qualified temps, personnel, and so on.

As they come up with answers, you write all the answers down on the whiteboard.  Once they have ten, you do something really interesting. You now ask your Team to review the ten items and identify any reason you’ve written down that one of your competitors would say to a customer about themselves, whether or not it’s true.  As they identify the items that a competitor would say, you erase them.

Not surprisingly, all the warm “touchy-feely” things will disappear. After all, everyone says they give great service, everyone says they have better qualified people, everyone says they have top-quality products, and so on.

You may have absolutely nothing left on the board. That means you have a problem. Either you don’t have uniqueness, or just as importantly, you haven’t been able to find a way to articulate it.

The point is, of course, that if you don’t have anything tangible, anything real that differentiates you, you have to find it

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Posted by Brett Flickinger on March 1, 2010, 10:33 am  | Trackback

The Cost of Losing Customers

losing customers 142x300 The Cost of Losing CustomersHow much are your existing customers worth to your company? If you don’t know the lifetime value of your customers, you need to find out.

What is the Lifetime Value? Simply put, it is the total amount of money a single customer will spend with a company over their lifetime. In the case of business to business sales, the Lifetime Value is total amount of money a single customer will spend over the normal period of purchases.

Where all else fails, use 50 years. For example, the lifetime value of a supermarket customer is $250,000. Put another way, the average customer, you and me, will spend $250,000 buying food and other products in our lifetimes at the supermarket.

Why is this information important? Because it puts a real cost to losing a customer.

Laura Liswood is a researcher specializing in lost customers—what makes them go away, what can we do to keep them, and so on. Her research quotes some amazing statistics. They are frightening.

She calculates that if a business loses just one customer per day and the average customer spends $50 per week, then the net loss to annual revenue is a frightening $989,000!

Couple that with the Lifetime Value and you begin to see why customer retention is so critical.

How well does your company handle customer complaints? What is your customer defection rate? If your company is continually replacing lost customers, you are stagnating your growth and wasting precious resources.

It’s critically important we remember Laura Liswood’s research. And, it’s even more important we take action on it, don’t you think?

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Posted by admin on December 15, 2009, 1:12 pm  | Trackback

Dugan & Lopatka, CPAs, PC   104 E. Roosevelt Rd., Wheaton, Illinois 60187    Phone: (630) 665-4440    Fax: (630) 665-5030